INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Yes, on Lot-It Auction, you can expect to receive the same product that is featured in the picture. We strive to provide accurate representations of items through detailed images and descriptions. However, it's advisable to review the seller's feedback and product details for any specific information regarding potential variations. If you have any concerns, feel free to contact Lot-It Auction's customer support for clarification before placing your bid or making a purchase.

Will you restock items indicated as “out of stock?”

While we make efforts to restock items marked as "out of stock" at Lot-It Auction, it's important to note that the availability of products depends on the individual sellers. We cannot guarantee the restocking of every item, as sellers may face their own inventory constraints. We recommend keeping an eye on our platform for updates, subscribing to notifications, and reaching out to our customer support for any specific inquiries about restocking. We appreciate your understanding of the dynamic nature of our marketplace and the potential variations in product availability.

Where can I ship my order?

The shipping options for your order at Lot-It Auction are contingent on the individual seller's terms. During the checkout process, you will have the opportunity to choose from the shipping options provided by the seller. The specific details, including available locations for shipping, will be outlined by the seller in the product listing and shipping information. If you have any inquiries or special considerations regarding shipping, we recommend contacting the seller directly or reaching out to our customer support for assistance. Please note that shipping policies may vary between sellers on our platform.

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